Frequently Asked Questions

Find answers to common questions about our services, caregivers, pricing, and support. We're here to help you every step of the way.

<p>Our booking process is simple and straightforward. First, contact us through our website or phone to discuss your care needs. We'll conduct a free consultation to understand your specific requirements. Then, we'll match you with a qualified caregiver and arrange a meet-and-greet. Once you're satisfied, we'll schedule the care services at your convenience.</p><p><br>&nbsp;</p>
<p>Yes, you have complete flexibility with your care plan. You can modify your schedule, adjust care hours, or request a different caregiver at any time. We require 24 hours' notice for cancellations to avoid fees. Our goal is to accommodate your changing needs while ensuring continuity of care.</p>
<p>All our caregivers undergo a rigorous verification process. This includes identity verification, professional reference checks, employment history validation, and skills assessment. We also verify their certifications and licenses to ensure they meet our high standards of care excellence.</p>
<p>Our pricing is transparent and based on several factors including the level of care needed, hours of service, and any specialized skills required. We offer hourly, daily, and live-in care options. During your free consultation, we'll provide a detailed quote tailored to your specific needs with no obligation.</p>

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