Privacy & Policy

We collect medical information such as Weight, Medical history, Health condition relevant to the service, and Treatment or care requirements.

We collect transaction details for payment processing but we do not store card or banking details on our servers.

We use your information to provide, manage, and deliver healthcare services, assign suitable caregivers, communicate appointment details, process payments, improve our services, and comply with legal requirements.

Your information helps us match you with appropriate caregivers or medical professionals based on your specific health needs and requirements.

Your information is primarily used for service delivery and communication. Any marketing communications will be sent only with your consent.

We may share your information with assigned caregivers, nurses, doctors, authorized employees, affiliates, service partners, and third-party vendors involved in service delivery or payment processing.

Yes, patient identity is protected wherever possible, and information is shared with appropriate confidentiality agreements in place.

Helpee Home Care is not responsible for misuse of information by third parties beyond its reasonable control, though we carefully select and monitor our partners.

We implement appropriate technical and organizational measures to safeguard your personal and medical information against unauthorized access, misuse, or disclosure.

You have the right to: Request access to your personal information, Request correction of inaccurate data, Withdraw consent for data usage (subject to legal limitations).

You can make requests regarding your privacy rights by contacting Helpee Home Care through our official website, email, or customer support number.

We retain your personal and medical information only for as long as necessary to fulfill service purposes, legal obligations, or regulatory requirements.